Frequently Asked Questions (FAQ)



Q:How can I get updated on the regulatory process of certain products?

A:To get updated on the regulatory process of certain products, please refer to the Code of Federal Regulation, the U.S. Government Printing Office Website U.S. Government Printing Office

Q:Where can I get the tariff information?

A:To get the tariff information, please refer to the U.S. International Trade Commission Website United States Internationqal Trade Commission

Q:Where can I get the list of Thailand’s shipping and forwarding companies?

A:To get the list of Thailand’s shipping and forwarding companies, please visit the Business Tools of the Department of Export Promotion USA Website Thai Trade Center Los Angeles

Q:Where can I get the Thailand’s Export Directory?

A:To get the Thailand’s Export Directory, please visit the Sourcing Section of the Department of Export Promotion USA Website Thai Trade Center Los Angeles If you cannot reach certain exporters, you may fill the request form. We will forward your request to the Department of Export Promotion in Bangkok to obtain more details within two weeks.

Q:I cannot fax or e-mail to the exporters. What should I do?

A:If you cannot reach the exporters, send us their details. We will follow up the case and request them to contact you directly.

Q:How can I get the Certificate of Free Sale?

A:To get the Certificate of Free Sale, please contact the Office of Commercial Affairs, Royal Thai Embassy, Washington D.C. or visit The Office of Thai Commercial Affairs for more information. For any other legalization, please contact the Royal Thai Embassy or the Royal Thai Consulate General in your area. Royal Thai Embassy, Washington D.C. Royal Thai Consulate General, Los Angeles Royal Thai Consulate General, Chicago Royal Thai Consulate General, New York

Q:Can you help with the trade dispute?

A:Yes. Fax or mail a copy of your documents identifying the problems. We will verify your case and provide you an advice. If the disputed products are not trade related and they are for your personal use, please contact the Tourism Authority of Thailand (TAT). You may visit TAT website at Tourism Authority of Thailand.

Q:How can I import products to the U.S.?

A:To import products to the U.S., please refer to “Importers Manual USA” by Edward Hinkelman (ISBN: 1-885073-93-3) available at the library’s Business Reference Section.